Terms & Conditions - Zyanya Craft House

Access to and use of Zyanyacrafthouse.com and the products and service available through the website are subject to the following terms, conditions and notices (“Terms of Service”). By browsing through these Terms of Service and using the services provided by our website (zyanyacrafthouse.com), you agree to all Terms of Service along with the Privacy Policy on our website, which may be updated by us from time to time. Please check this page regularly to take notice of any changes we may have made to the Terms of Service.

We reserve the right to review and withdraw or amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire Website.

Introduction
The domain name http://zyanyacrafthouse.com is a website operated by Zyanya Craft House Creation, a sole-proprietorship firm incorporated under the laws of India with our registered office at Regency plaza, Medical Road, Opp PNB Bank, Aligarh 202001 Uttar Pradesh India (“Sole-Proprietor Firm”).

Services
Zyanyacrafthouse is an online retailer that provides a diverse selection of products, including Decorative artifacts, Artisanal Applique embroidered garments, and Personalized wood letters. These items capture the essence of their craftsmanship beautifully and are offered at competitive prices. Customers can become members, enabling them to buy various products. Once an order is made on http://zyanyacrafthouse.com, the company will ship the product to you, and they are entitled to receive payment for this service

Privacy
Our Privacy Policy incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. By using this Website, you agree to be bound by the Privacy Policy, and warrant that all data provided by you is accurate and up to date.

Exactness of the Product
The images of the items on the website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the items. Your items may vary slightly from those images. All sizes and measurements of items are approximate; however we do make every effort to ensure they are accurate as possible. We take all reasonable care to ensure that all details, descriptions and prices of items are as accurate as possible.

Pricing
• We ensure that all details of prices appearing on the website are accurate, however errors may occur. If we discover an error in the price of any goods which you have ordered, we will inform you of this as soon as possible. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. The products available on the website are for retail sales, intended for end user consumption and is in no away available for resale.
• Additionally, prices for items may change from time to time without notice. However, these changes will not affect orders that have already been dispatched. The price of an item includes GST (or similar sales tax) at the prevailing rate for which we are responsible as a seller. Please note that the prices listed on the website are only applicable for items purchased on the website and not through any other source.
If returning a product, the customer is responsible for covering the return shipping charges.

Payment
Upon receiving your order we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted.

Delivery
On placing your order, you will receive an email containing a summary of the order. Sometimes, delivery may take longer due to unforeseen circumstances. In such cases, we will proactively reach out to you by e-mail and SMS. However, we will not be able to compensate for any mental agony caused due to delay in delivery.

Returns & Refund
If you change your mind about any items purchased you can return them to us. For more information on Returns and Refund, please refer to our Return & Refund Policy

Intellectual Property Rights
All and any intellectual property rights in connection with the products shall be owned absolutely by the Firm.

Law and Jurisdiction
These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Delhi.

Indemnification
You agree to indemnify, defend and hold harmless the Firm, its owners, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs arising from your use of this website, your breach of these Terms of Service, or infringement of any intellectual property right.

Violation & Termination
You agree that the Firm may, in its sole discretion and without prior notice, terminate your access to the website and block your future access if we determine that you have violated these Terms of Service or any other policies. If you or the Firm terminates your use of any service, you shall still be liable to pay for any service that you have already ordered till the time of such termination.

DISCLAIMER
IN NO EVENT WILL THE FIRM OR IT’S REPRESENTATIVES BE LIABLE FOR ANY DAMAGES, ARISING OUT OF OR RELATED TO MISUSE OF PERSONAL INFORMATION OF THE CUSTOMER AND THE CUSTOMER IS SOLELY LIABLE FOR SUCH ACTS AND THEY ARE ADVISED NOT TO SHARE THEIR CONFIDENTIAL INFORMATION LIKE ZYANYA CRAFT HOUSE ACCOUNT PASSWORD, OTP, CREDIT/DEBIT CARD EXPIRY AND CVV WITH ANYONE EVEN THOUGH THEY CLAIM TO BE A ZYANYACRAFTHOUSE.COM EMPLOYEE. NONE OF OUR EMPLOYEE WILL ASK FOR SUCH CONFIDENTIAL INFORMATION.

If you have any questions, comments or requests regarding our Terms of Service or the website please contact us at mail@zyanyacrafthouse.com