Q. How long will it take for my items to arrive?
A. We understand the importance of timely delivery. Here’s a breakdown of our delivery timeline:
Order Cutoff Time: 8:00 PM (Indian Standard Time)
Order Handling Time: 0-3 days (Monday –Saturday)
Transit Time: 6-20 days (time depends on location)
This service is unavailable on Sundays and Public Holidays in India.
Total Delivery Time: We work diligently to get your order to you as quickly as possible. Our products are shipped from India, and international shipping often involves several stages, including distance and reach, which can extend the delivery time.
Q. Where can I place an order from?
A. Zyanya Craft House ships to the United States, United Arab Emirates, Bahrain, Saudi Arabia, Kuwait, Oman, Malaysia, Singapore, the Philippines, Asia, Europe, North America, Oceania, South America, Georgia, Jordan, Kazakhstan, Lebanon, and Vietnam. We strive to deliver to all regions within these countries. In case we encounter any restrictions in certain areas, we will cancel the order and refund the paid amount.
Q. Do I have to pay for shipping?
A. We partner with ‘I think Logistics’ to ensure timely and safe delivery. All orders from Zyanya Craft House come with Distance and Weight-Based fix Shipping price.
Q. Will I receive a confirmation number when I place my order?
A. Absolutely! Upon placing your order, you will receive an order number for reference. If, for any reason, you do not receive one within 24-48 hours, Please don’t hesitate to reach out to us.
Q. Who can I contact if I have a problem with my order?
A. Your satisfaction is our priority and we are here to assist you every of the step way. For any inquiries or issues regarding your order, feel free to contact our dedicated Customer Support Team at mail@zyanyacrafthouse.com or +91 -8171620188. We’re available Monday –Sunday: 10:00 to 19:00 PM (IST) to address your concerns promptly
Q. How can I pay?
A. We offer a variety of payment options to suit different currencies and card preferences. You can securely and easily pay for your order via PayPal, as well as all major credit and debit cards, including Visa, MasterCard, American Express, and more.
Your feedback is invaluable to us as we continuously strive to enhance your shopping experience at Zyanya Craft House.